Privacy Policy

Last updated: 3/11/2026

Introduction

NileChic ('we', 'our', or 'us') is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit nilechic.com (the 'Site').

Information We Collect

We collect information you provide when placing an order: name, phone number, delivery address, and optional order notes. We do not store payment card details. When you contact us via WhatsApp, we retain conversation history for customer service purposes.

How We Use Your Information

We use your information to: process and fulfill orders, arrange delivery, communicate order status via WhatsApp, respond to inquiries, and improve our services. We do not sell or share your personal data with third parties for marketing.

Discreet Packaging & Privacy

All NileChic orders are shipped in plain, unmarked packaging. No branding or product descriptions appear on the outside. Only you will know the contents. We respect that intimate apparel purchases are private.

Cookies & Analytics

We use essential cookies to remember your language preference and improve your experience. We may use analytics to understand site usage. You can disable cookies in your browser settings, though some features may not work.

Data Security

We take reasonable measures to protect your data. Order information is transmitted securely. We retain order details only as long as needed for business and legal purposes.

Your Rights

You have the right to access, correct, or delete your personal data. Contact us via WhatsApp with any privacy requests. If you are in the EU/EEA, you may have additional rights under GDPR.

Contact Us

For privacy-related questions, contact NileChic via WhatsApp or at nilechic.com. We will respond within a reasonable time.